Who we are
"Senderly", "we", "us" refers to the operators of the Senderly platform (web app at getsenderly.xyz and Senderly mobile applications). For the purposes of the GDPR, the UK GDPR and the Indian DPDP Act, Senderly acts as the data controller for personal data we collect from users.
Data we collect
Information you give us
- Account details: email address (optional), phone number (optional), display name, and profile photo when you create a publisher account.
- Content: the files you upload, their titles, descriptions, and any metadata you set.
- Payout details: when you cross the payout threshold and request a withdrawal, we collect the bank or UPI details required to disburse funds.
- Support correspondence: if you email us or use a contact form, we keep a record of the correspondence and what we replied.
Information collected automatically
- Device identifiers: a randomly generated device install id, plus (where you've granted permission) the platform-level advertising id used by AdMob.
- Usage: which files you view, when, for how long, and the country we infer from your IP. We use this to compute view counts, run anti-fraud checks, and pay creators.
- Logs: standard server logs (IP, user agent, request paths) for security, abuse prevention, and debugging.
- Crash reports: when the app crashes, we send a stack trace and device info to Sentry to fix it.
How we use this data
- To run the platform — store your files, deliver them to viewers, count views.
- To pay creators — aggregate eligible views, compute revenue share, and process withdrawals.
- To show ads on the free tier of the viewer app and the public landing pages.
- To detect fraud, enforce our Terms of Service, and respond to DMCA notices.
- To send you operational emails (payout confirmations, security alerts).
Who we share it with
We only share data with vendors who help us run the service:
- Cloud infrastructure — Cloudflare R2 (file storage), Supabase (database, auth), Vercel (web hosting), Cloudflare Workers (edge functions).
- Video delivery — Mux (video streaming), Cloudflare CDN (delivery).
- Payments & entitlement — RevenueCat (subscription verification), Apple App Store, Google Play.
- Ads — Google AdMob (mobile), Google AdSense (web). These see anonymized identifiers to serve ads, not your account.
- Observability — Sentry (crash reports), PostHog (product analytics).
We do not sell your personal data. We do not share it with anyone else except when compelled by valid legal process (and we'll notify you unless prohibited from doing so).
How long we keep it
- Account & profile: while your account is active, plus 90 days after deletion.
- Uploaded files: until you delete them, or until your account is closed.
- View logs: 24 months, then aggregated and anonymized.
- Payout records: 7 years for tax / accounting compliance.
- Server logs: 90 days.
Your rights
You can request access to, correction of, or deletion of your personal data at any time by writing to privacy@getsenderly.xyz. For users in India, you can also reach our Grievance Officer at /grievance. Most requests are completed within 30 days.
Children
Senderly is not directed at children under 13 (or under the relevant age in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has signed up, contact us and we will delete the account.
Cookies & local storage
The web app uses cookies to keep you signed in and to remember preferences. The mobile app uses local storage and a randomly-generated device install id. We don't use third- party tracking cookies on the marketing site.
Changes to this policy
If we make material changes, we'll notify you in-app or by email at least 7 days before the change takes effect.
Contact
Senderly Privacy Team — privacy@getsenderly.xyz. For Indian residents, our Grievance Officer is listed at /grievance.